RPA is software that mimics human behaviour and works with desktop applications. Consider RPA as a digital assistant that can work 24/7 without getting or making mistakes. RPA will work with any application or documents. It uses them within the same manner as humans; by clicking on buttons, typing, filling forms, copying/pasting, creating structured choices, without the consequence of human error. RPA is a productivity tool that allows a user to configure one or more scripts, often referred to as ‘bots’, to perform certain tasks. As a result, bots mimic selected tasks within an overall business or IT process, as determined by your designated usage of RPA. 

RPA is flexible and versatile enough to be employed in a business of all sizes, from start-ups to enterprise organizations and many more. Most RPA merchandise consist of RPA developer tools, a controller and also the robot itself. Unlike other forms of automation, RPA has the intelligence to decide if a process should occur or not occur and can analyze data presented to it and make a decision based on the logic parameters set in place by the developer.